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Yale New Haven Health respects, protects and supports each patient’s rights, recognizing that each patient is an individual with unique needs. We strive to provide considerate, respectful care to every patient. We do not restrict, limit or deny care or visitation on the basis of race, color, religion, ancestry or national origin, age, sexual orientation, gender identity and expression, physical or mental disability, citizenship status or any other basis protected by law. Our hospitals provide emergency medical care to all patients, regardless of insurance status or ability to pay. Before your scheduled visit:
- Discuss your beliefs about medical care with family care partners and physicians prior to your visit and ensure copies of advance directives, such as living will and health care proxy documents, are filed with the appropriate authorities.
- Understand your rights and responsibilities as a patient of Yale New Haven Hospital.
If you need to arrange any special services, like a translator or hearing impaired assistance, contact Patient Relations before your visit. If you would like to discuss issues related to your hospital experience or need more information about the many special services we provide, email patient relations or call 203-688-3430.
