Popular Locations
- Yale New Haven Children's Hospital
- Yale New Haven Hospital - York Street Campus
- Yale New Haven Hospital - Saint Raphael Campus
Making sure your experience at Yale New Haven Hospital is as safe, comfortable and pleasant as possible is important to us. We've put many policies in place to help keep your surroundings quiet, secure and smoke-free.
Although many buildings make up the YNHH campus,
York Street Campus
The four main inpatient buildings are accessible via the entrance and central Atrium located at 20 York Street:
Saint Raphael Campus
Although the YNHH Saint Raphael Campus includes many buildings, the main inpatient buildings are attached to the 1450 Chapel Street entrance:YNHH Protective Services staff, available 24/7, maintain a safe, secure environment for patients, visitors and staff and help keep buildings, garages, parking lots and hospital property secure. Feel free to ask for help from any YNHH Protective Services officer.
Many YNHH patient care units limit access so people cannot enter the unit until they are buzzed in. Elevators are closed to the public after 9 pm, so visitors who stay after 9 pm must ask staff for an elevator access code. Visitors and staff must display appropriate identification to enter the unit.
We have taken many precautions to ensure our patients', visitors' and employee's safety in the event of fire. We have detailed emergency contingency and evacuation plans to deal with fire. We also conduct fire drills regularly and train staff at all levels on the actions to take in case of a fire.
Tell staff if there is a medical or safety emergency, and use a hospital phone to dial 1-5-5, Yale New Haven Hospital’s emergency telephone number. If you are using a cell phone, dial 9-1-1.
In case of a fire, the overhead page system will alert staff, patients and families by saying “Code Red,” and the name of the building and floor. Fire exits are clearly marked. Elevators should not be used. If you see smoke or fire, alert a staff member or dial 155 from a hospital phone
Latex balloons are not permitted in the hospital because many patients and staff are allergic to them. Mylar balloons are allowed.
YNHH encourages patients and visitors to use valet parking or park in designated garages. All of our major parking facilities are protected by security of Yale New Haven Hospital or The New Haven Parking Authority.
The hospital does not cover the cost of parking for patients and family members; please remember to review the pricing and time increments for each facility and budget accordingly.
Parking escorts are available all day, every day to accompany you to any hospital parking garage or lot. Call Protective Services at 203-688-2500 on the York Street Campus. If you would like a security escort to your car, go to one of the information desks and request one or call 203-688-2500 (York Street Campus) or 203-789-3800. (Saint Raphael Campus).
We are working to make the hospital a quieter place so patients can experience a more comforting, healing environment.
Yale New Haven Hospital is a tobacco-free hospital. Smoking or other tobacco use is not allowed in hospital buildings, property, sidewalks or garages.
If you use tobacco products and would like medical assistance to stop, please speak with a physician or nurse.