Our Emergency Departments are busier than usual right now. For non-life-threatening needs, visit an urgent care center or use one of our telehealth options.
At left, Jackson. At right, Nichols, Campos and Ayyagari.
Congratulations to the December Great Catch winners, who used HRO safety behaviors to protect patients.
Saint Raphael Campus
While performing an EKG, Shirley Jackson, ED technical assistant, thought she felt a lump in a patient's breast. She showed attention to detail and practiced a questioning attitude, expressing her concern to the physician assistant. The patient received treatment and follow-up that might otherwise have been delayed.
York Street Campus
A team from Interventional Radiology: Edith Campos, RN, (center), Lakiya Nichols, interventional radiology technician, and Raj Ayyagari, MD, worked together to make a Great Catch. Before conducting a procedure, Campos, Nichols and Ayyagari practiced a questioning attitude by reviewing a patient's chart and making further inquiries, verifying all testing needed so that the patient did not have to undergo a second intubation.
